SHIPPING & DELIVERY POLICY
How long will it take to get my order?
Dispatch:
We will send you a confirmation email once we have processed your order to confirm that we have received it and that it has been sent to our warehouse for dispatch. For general item orders received, our commitment is to dispatch your order within 1-2 business days.
Shipping:
We use Toll for the majority of our courier deliveries and they operate on a nationwide road service. Once dispatched, your order will be delivered within the following guide times.
Area |
Estimated Shipping Time |
Urban North Island |
2-3 Business days |
Rural North Island |
3-4 Business days |
Urban South Island |
4-5 Business days |
Rural South Island |
5-7 Business days |
Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.
How much will my order cost to ship?
Please refer to the shipping costs made clear in the shopping cart.